A: All our hats are water resistant, but if you plan to be in the rain a lot make sure you get a hat fashioned of Fur Felt. Just wipe it down with paper towels and rest it in the correct shape away from heat. Or wear it until it dries. Our hats are more water resistant than most.
Q: Can you make an uncommon or custom hat for me?
A: You may choose a brim style from one hat and a crown style from another. If you have a style in mind from history or an old movie just call us. We can probably make it for you. We've made colonial tri-corners, pirate hats, and even Napoleon hats.
Q: Do you make other Civil War or Indian Wars hats?
A: Sure do! If you have something specific in mind, give us a call or send us an email
Q: Can you make other historical or move hats on request?
A: Yes! Napoleonic, pirate hats, tri-corner, etc. We can and for less than you might think possible.
Q: How can I measure my my head to determine my hat size?
A: We have calibrated tools to measure the actual hat size as opposed to the labeled hat size. You wouldn't believe the variation in factory hats, even the same style of the same brand. We measure the actual size down to the 1/16th inch if possible.
REGARDING ORDERING, SHIPPING, PAYMENT
Q: Where's my hat I ordered way back when?
A: Hmmmmm...Have you looked on the porch? Well, if it's taking too long feel free to email or call and we'll set things straight pronto, but lately orders are taking about 22 weeks. Takes some time to make a hat right.
Q: What kind of credit cards do you take?
A: MasterCard, Discover, American Express & Visa. We also accept personal checks and paypal, but if you decide to mail us a check plan for an extra 10 days so it has time to clear the banks.
Q: Can I order my hat online?
A: Sure ORDER HERE. We've held out on online ordering because many things can go wrong. We still prefer to speak to you on the phone so we can ask you a few questions that will help us get the fit and style just right.
Q: Prices subject to change?
A: Yep, Change can be a good thing, like when our webpage gets updated to match current costs. Sometimes prices even go down! Well, no, not really. But it could happen.